Notes from the people doing the work.
Experienced practitioners share their view of AI and automation in practice - what actually gets approved, what scales, and what works in the real world.
The AI business case: how to build one that gets approved.
The pattern that distinguishes AI business cases that get approved from the ones that stall isn't the quality of the financial modelling - it's whether the case speaks the CFO's language.
More articles
AI automation in financial services: three live programmes and what they delivered.
Complex, high-volume, rule-bound processes make financial services an ideal environment for AI automation. Here is what three live programmes actually delivered.
Measuring AI success: the KPIs that capture what actually changed.
Six months after go-live the metrics look fine - until the board asks how the AI programme is really performing. These are the KPIs that answer that question.
Building the hybrid workforce: what changes when AI agents join the team.
The teams who adapt best to working alongside AI agents are not the ones reassured nothing would change - they are the ones involved in designing how it would.
Now live: Eddie - AI-powered income reconciliation.
We partnered with Jigsaw Tree to build and launch Eddie, an intelligent reconciliation tool designed to reclaim your team's time.
Governing AI agents in the enterprise: the 5 controls that actually matter.
Principles like accountability and transparency are necessary but insufficient. Organisations that govern AI well translate them into specific, tested operational controls.
What $750 million in healthcare automation actually looks like.
Big numbers sound abstract. This is what $750M of measurable value delivered to a single US healthcare provider looks like, made concrete.
Why most programmes stall - and how the best ones don't.
Most AI pilots succeed; most AI programmes don't scale. Closing the gap between proof of concept and enterprise-wide impact is where we spend most of our time.
Building talent: the rise of the hybrid workforce.
Process automation does not replace people - it reshapes their roles. The new skills, roles and capabilities needed when humans and AI agents collaborate daily.
VOPSAI launches as the next evolution of intelligent automation.
With the launch of VOPSAI, VOPSAI enters a new phase - focused on AI-powered process automation, governance and sustained business impact.